Products & Services


How much do I need to open a Zoka Personal account?

You can open a Zoka Personal account with as little as $50. It’s fast, secure, and designed to get you started on your global financial journey right away.

How much does it cost to sign up for a Zoka Virtual Card?

Absolutely nothing. It’s free! Get your Zoka Virtual Card at no cost and start making global payments instantly.

Who can apply for Limited accounts and Virtual Cards?

Zoka offers global coverage. You can apply for an account from anywhere – except in restricted jurisdictions where our services may not be supported due to regulatory limitations.

Are there any fees associated with transactions?

Yes, Zoka charges a small fee per transaction. The exact fee depends on the amount and destination country. You’ll always see a full fee breakdown before confirming your transfer – no hidden charges.

How long do transfers take to complete?

Transfers to other Zoka users are free and instant. For other destinations, delivery times vary by country and currency. Zoka supports real-time transfers in select countries, while others may take 1- 3 business days. Visit the Help Center to check transfer times for your destination.


What currencies are supported by Zoka Business?

Zoka supports a wide range of Stablecoin and Fiat currencies, including USD, EUR, GBP, and several African currencies – designed to help your business operate seamlessly across borders.

What does it cost to use Zoka Business for my transactions?

Using Zoka Business is free – there are no subscription or setup fees. However, transaction and FX conversion fees may apply, depending on your business location and the specific services used. Fee details are always disclosed before confirming a transaction.

How long does it take for business transactions to be processed through Zoka?

Zoka Business enables fast settlement, with most transactions processed within 24 hours (T+1) or less – helping your business maintain liquidity and speed.

What does the onboarding and KYC process entail?

To meet compliance standards, the onboarding process includes verifying your business identity. You’ll need to submit documents such as your Certificate of Incorporation, National ID, Proof of Business Address, and other relevant regulatory materials.

How does Zoka Business support importers/exporters with foreign currency collections – especially in Africa?

Zoka simplifies cross-border payments for African businesses. With Zoka, exporters can receive foreign currency payments directly into their Zoka Business accounts, bypassing complex procedures. This reduces costs, improves speed, and offers T+1 to T+2 settlement timelines – perfectly suited for Africa’s fast-evolving trade dynamics.

What is the timeline for reviewing onboarding documents after submission?

We aim to review all submissions promptly, with most onboarding applications processed within 1 to 7 business days.


How does Zoka’s expense management solution help businesses save time?

With Zoka, there’s no need to manually track expenses or sort through endless reports. Employees can submit expenses in seconds through our intuitive interface. Transactions are automatically categorized, flagged if out-of-policy, and routed for approval – giving your team real-time visibility while eliminating hours of tedious work.

Can Zoka’s expense management software integrate with my already existing
accounting system?

Yes. Zoka Expense Management Software integrates seamlessly with popular accounting tools like Netsuite, QuickBooks, Xero, Sage, and others – typically within minutes. All expenses are auto-synced and accurately coded, making month-end reconciliation faster, cleaner, and error-free.

Does Zoka support employee reimbursements?

Yes. Employees can submit reimbursements quickly and easily, and approvalscan be processed in real time. This eliminates delays, reduces paperwork, and ensures your team stays productive without compromising oversight.

How does Zoka help track, control, and categorize employee expenses?

Zoka provides full visibility into company-wide spend with smart dashboards. You can set spend limits, detect suspicious activity, and enforce policy rules automatically. Our AI matches receipts, categorizes expenses, and syncs them with your accounting software for effortless expense tracking.

What automation features does Zoka offer to simplify expense approvals?

Zoka removes approval bottlenecks with customizable workflows aligned to your internal policies. Managers receive real-time alerts, and expenses are automatically reviewed or flagged—so nothing falls through the cracks, and your team stays focused on what matters.


How do I know if a Zoka agent is legitimate?

All Zoka agents undergo a rigorous screening and verification process before joining our network. Each agent’s profile displays their transaction count and user rating for transparency. Zoka also actively monitors agent activities to maintain trust and uphold security standards.

Are there fees for using a Zoka agent to exchange digital dollars?

Yes, Zoka charges a 1% platform fee on both buying and selling digital dollars. This helps us maintain and improve the platform, strengthen security protocols, offer responsive customer support and expand our network of trusted agents.

Can I sell stablecoins for cash through a Zoka agent?

Absolutely! Zoka supports two-way transactions. You can easily sell your stablecoins for cash using the same smooth process as buying. This ensures you have complete flexibility between digital and physical currency when you need it.

What are the minimum and maximum amounts I can exchange?
  • Maximum Limit: By default, you can exchange up to $1,000 per day (buying or selling). You can increase this limit by completing additional verification.
  • Minimum Limit: There’s no minimum – exchange any amount, no matter how small.
How quickly will I receive my digital dollars after exchanging cash?

Your digital dollars are transferred instantly to your Zoka wallet once the agent confirms receipt of your cash. For your protection, agents must have sufficient balance in their wallet to complete the transaction before initiating it.


  • Faster, less expensive global remittances
  • New ways to discover and buy products online
  • Opportunities for small businesses to reach new customers
  • Better supply chain payment and financing
  • Global treasury management solutions
  • New ways to work with vendors globally